Event Calendar Very Slow with Reoccurring Events

[Ted]

I have reoccurring events setup with the ending date in 2020. I noticed the calendar is very slow and slows down the site noticeably. Can you please advise how to optimize it?
A few days ago my hosting company temporarily restricted access to MySQL since my account used more than 25% of the entire server’s resource.

[Victor]

Hello Ted!

Thanks for reaching out to us!

I’m sorry you’re having that issue. Let me help you with that.

Setting up so many recurring events is something you should take into account when considering your site’s performance. See here > https://theeventscalendar.com/knowledgebase/pro-recurring-events/#longterm

Also, we have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

Also, I noticed you are using PHP version 5.4. I know that newer versions of PHP like 7.0 are significantly faster than previous versions. So you could ask your hosting provider if it’s possible to switch to a newer version of PHP and see if it improves the performance of your site.

I hope that helps! Let us know if you have other questions.

Best,
Victor

[Ted]

Hello,

Thank you for replying. After testing and reading the documentation I decided to remove and not use the event calendar pro. I would like to ask for a refund.
The calendar pro was purchased via PayPal ([email protected] )

[Victor]

Hello Ted!

I’m sorry to hear that. Please feel free to fill in the form here > https://theeventscalendar.com/knowledgebase/refund-policy/ to ask for a refund and we’ll take care of it.

If there’s anything else we can help you with in the meantime, just let us know and we’d be happy to assist you.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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