Event Calendar Pro purchase didnt work

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  • Author
    Posts
  • #1232413
    Samuel
    Participant

    Hello, I just paid for the pro version and got the license key. But looks like events aggregator addon just got added but not the pro plugin. pls help.

    #1232987
    George
    Participant

    Hey Daniel,

    It sounds like you have not yet downloaded and installed Events Calendar Pro on your site.

    Please check out this guide on getting started with Events Calendar Pro to do those steps: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    Please let me know if that guide helps and if there are any other issues or questions I can try to help with! 😀

    — George

    #1232996
    Samuel
    Participant

    George,

    I am currently using the plugin on localhost on my machine. Here is the message I get when I put in the key:

    “There is a new version of Event Aggregator available but your license key is invalid. View what’s new with version 1.0. Visit the Events Calendar website to check your licenses.”

    Please advise.

    #1234002
    George
    Participant

    Thanks for your patience over the weekend Daniel!

    It sounds like you’re adding your Events Calendar Pro license key to the Event Aggregator license key field.

    What I would recommend is to do each of the steps listed in the New User Primer here: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    After doing those steps, head to Events → Settings → Licenses in your wp-admin; you’ll see an Events Calendar Pro field there and should be able to enter the Events Calendar Pro license there without issue.

    — George

    #1250502
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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