Event Calendar Pro hangs on next month link

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  • June 8, 2015 at 9:35 am #967875
    Duane
    Participant

    Hi I just got the pro plug in everything was going great, added one more event, now when I click on the next month arrow it just sits spinning the dial. Never recovers. Tried deleting that new event. Still hangs.

    Here is the site link
    http://outriggersantacruz.org/events/

    No error messages in Firefox console.

    June 8, 2015 at 1:09 pm #967925
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    I checked out your site and I am getting this error in the console:

    “NetworkError: 500 Internal Server Error – http://outriggersantacruz.org/wp-admin/admin-ajax.php”

    That could be a php error causing the issue can you check your error logs on the server?

    Also, following our testing for conflicts guide could help find the source of the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out from both of those and we can go from there.

    Thanks

    June 8, 2015 at 5:10 pm #967996
    Duane
    Participant

    cgi_error_log has plenty of these…

    20150608T195757: outriggersantacruz.org/wp-admin/admin-ajax.php
    PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 40961 bytes) in /hermes/bosnaweb03b/b2200/nf.akauhana/public_html/outriggersantacruz2/wp-content/plugins/the-events-calendar/public/template-tags/general.php on line 87

    June 8, 2015 at 5:18 pm #968000
    Duane
    Participant

    Increased the memory limit in php.ini, ok now. Wow that seems like a LOT of memory usage!! Will I have to keep bumping this up? I went from 32M to 64M limit.

    June 9, 2015 at 7:26 am #968114
    Brian
    Member

    Ok glad you found the source of the issue.

    64M is not that high for some sites. I have had it as high as 128M although I try to avoid that.

    If you add more events to display in the month view that can take up more and more memory as it does create a large query to process.

    We have better caching coming out in 3.10 in the next couple of days that could help this out too.

    Cheers

    July 7, 2015 at 6:32 am #984270
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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