event calendar not working in photo display mode

[Margo Attaya]

photo view broken in latest update
also not updating properly for upcoming events widget on home page.
http://www.wmcn.org

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/photo-view-broken-in-latest-update/

[Margo Attaya]

Are you working on this issue?

[Cliff]

Hi, @mla.

I’ve seen some other users reporting this issue–and thanks for posting your own thread about it–but I haven’t been able to reproduce it.

Also, in our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question about Photo View.

I saw two console errors at http://www.wmcn.org/events/photo/, but I don’t think they would affect Photo View:

1. You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
2. Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

 

You should disable the other plugin or theme option that is loading the Google Maps API, and you should reference https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/ to get an API key setup for The Events Calendar’s settings.

Specific to Photo View, as I said, I haven’t been able to replicate this issue or find a common denominator (e.g. same theme) amongst the other reports of this. Also, at your Photo View, no events appear. At another person’s, they all appear and then all but one disappear.

Please try troubleshooting the issue by disabling various plugins (and possibly even switching to Twenty Seventeen theme) and see if you can determine any specific plugin or theme option that is causing this.

Of course, we always recommend restorable backups of your files and database before troubleshooting.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Cliff]

Sorry for your less-than-pleasing experience here, Margo.

If you still need assistance, please open a new topic for each separate issue and we’ll do our best to help you through each one.

[Author]

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