Hi William,
Awesome – what I’ll do is close out this topic but if anything else crops up or you need to revisit this, please just create a new topic and one of the team will be happy to help.
Quick question: is this support forum custom built by Modern Tribe or is there a company that sells this service? It’s very clean and easy to use so please let me know if this is a product we can find.
Thanks!
It’s based on the excellent bbPress plugin, overlaid with some customizations of our own (we have a bespoke set of support tools to help us manage topics and their assignment to staff members, for instance, however those tools exist as an internal project only – at least at this point in time) 🙂