Event Aggregator multiple problems
Thanks so much for reaching out and for your feedback on our products!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
In addition, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?
Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual? Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?
Let me know if anything else comes up in the meantime!
Thanks for providing me with all of that information, we appreciate your feedback.
Would you mind being more specific about the usability issues that you are seeing? I’m not sure if there is a whole lot that we can do to address these issues if the behavior on your site is working as expected.
You can also add these ideas to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:
Can you update your WordPress version to the most recent version (4.9.4) and test again?
As for your Facebook events, if you go to Events Settings < Imports, what is your Import Date Range Limit? By default, this is set to one month. This means that events more than one month in the future will not be imported. You can change this setting to increase the date range if you’d like.
Let me know how that goes!
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
The topic ‘Event Aggregator multiple problems’ is closed to new replies.