Event Aggregator duplicating iCal imports

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  • This topic has 7 replies, 2 voices, and was last updated 9 years ago by Billy.
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  • Author
    Posts
  • #1261163
    Billy
    Participant

    I have two iCal feeds that I’m pulling events from on an hourly basis. All of the events are duplicated 2 – 44 times after running for a couple days.

    #1261677
    Caroline
    Member

    Hi Billy,

    Thanks for reaching out, and I’m so sorry for the trouble here! We’d love to take a closer look and see if we can figure out what’s happening here. Are you able to share a link to one or both of the iCal feeds from which you’re importing events? If you’re willing, you can post the link or links as a private reply to this message so that only our support team members will be able to see them.

    Thanks, and we’ll see where we can go from there! 🙂

    #1261692
    Billy
    Participant

    This reply is private.

    #1261824
    Caroline
    Member

    Hi Billy,

    Thanks for following up to share those links with us! After running a few imports using both files on a test site, I wasn’t able to replicate the event duplication that you’re seeing on your site. As our next step in troubleshooting, would you mind taking a few minutes to run through a round of conflict testing on your site? This will help us to determine if a conflict with a third-party plugin is causing problems with imports on your site.

    Thanks, and let us know what you’re able to find out!

    #1261926
    Billy
    Participant

    This reply is private.

    #1262158
    Caroline
    Member

    Hi Billy,

    Thanks for following up with some more details here–very interesting! If you have any other plugins installed that interact with the scheduling or execution of cron jobs, this may be the source of your problem. Regardless, we’d certainly like to take a closer look and figure out what’s happening with any potential theme or plugin conflicts across the board! Let us know when you’re able to complete a round of conflict testing using the steps provided here, and we’ll see where we can go from there! 🙂

    Thank you!

    #1272754
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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