Event Aggregator asking for license after applying license

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  • #1281138
    Steve Van Dyke
    Participant

    I have a similar issue that was reported that after applying my Event Aggregator license, I am not able to set up any imports.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-agregator-asking-me-to-buy-licence/

    #1281382
    Nico
    Member

    Hi Steve,

    We just received a couple more reports on the same issue, so we started an investigation to see what’s going on. I couldn’t still reproduce this on my end, and it could be just a temporary issue with the license validation server not being available.

    For now, Can you just try to input the license again (wait a few seconds when you paste it) and see if it’s valid, and then ‘Save Changes’? After saving changes is the license correctly saved? If that’s the case can you please re-check if now the imports work?

    I’ll be back to you as soon as I have something on to share. In the meantime if you could run the test above and let me know about it, it will be great 🙂

    Thanks for the patience while we work on this!
    Best,
    Nico

    #1281988
    Steve Van Dyke
    Participant

    I’ve tried it, and the license shows it’s available, but I cannot start an import.

    #1282047
    Steve Van Dyke
    Participant

    I deactivated the plugin and uninstalled, re-installed and applied the license and it is working normally now.

    #1282344
    Nico
    Member

    Thanks you very much for confirming Steve ?

    I’ll keep this thread open until we can conclude this issue is definitively fixed. If it fails again, please let us know about it.

    Best,
    Nico

    #1341164
    Nico
    Member

    Hey,

    Just wanted to share with you that a new maintenance release is out, containing a fix for this issue ?

    These are the improvements shipped for Events Aggregator this release:

    • Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
    • Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
    • Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
    • Tweak – Improve Event Aggregator message regarding Facebook token expiration.
    • Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
    • Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
    • Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

    Please update the plugins and let us know if the fix works for you,
    Cheers,
    Nico

    #1351193
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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