Error while trying to import Eventbrite Event

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  • Author
    Posts
  • #42077
    Amilkar
    Participant

    Everything has been working no problem for the last month, but tonight I tried to import an event and got this message:
    An error occurred while updating Eventbrite. Please review your information and try again.
    Error:
    Array

    #42090
    Barry
    Member

    Hi Amilkar. I’m going to move this across to the Eventbrite Tickets forum.

    Just to confirm, did you see this error when you tried to update an event you had previously imported from Eventbrite, or was it when you tried to update an event which had been created within WordPress/The Events Calendar and that you were trying to “push” to Eventbrite?

    #42092
    Amilkar
    Participant

    Good morning. I created a new event in Eventbrite and tried to import it and got the error.

    #42093
    Amilkar
    Participant

    Here is the event I am trying to import 5778215799

    #42106
    Amilkar
    Participant

    Barry, any luck?

    #42219
    Barry
    Member

    Hi Amilkar:

    As you found on another thread there is an existing issue – basically a bug – which may be causing this problem. A fix is being put in place for the next release of Eventbrite Tickets which should fix this.

    #42222
    Amilkar
    Participant

    I think I narrowed the issue down here. This is what I found: if I create the event in Eventbrite and copy and paste images the error comes up. If I do not have images in the description of the class the event the error does not show up. Hope that helps

    #42289
    Barry
    Member

    Thanks Amilkar: just to clarify, do you mean copying and pasting images while working on eventbrite.com?

Viewing 8 posts - 1 through 8 (of 8 total)
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