Error when clicking on the Date Input field

[Deven]

When we click on the Date input field (on embedded calendar), the calendar popup shows, but the whole screen turns gray. It is not possible to select the date on the calendar.
We are using the Events Calendar PRO, version 4.3.2.

[Nico]

Hi there Deven,

Thanks for reaching out to us and sorry to hear about this glitch. Let’s see what’s going on…

To start off, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. If you have the chance it would be great if you could also update plugins to the latest versions.

If this still goes on in these conditions please let me know how you embedding the calendar and I’ll try to reproduce the issue on my end,
Have a great weekend,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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