Home › Forums › Calendar Products › Events Calendar PRO › Error Week View Title Going Past Calendar Box
- This topic has 6 replies, 2 voices, and was last updated 11 years ago by
Barry.
-
AuthorPosts
-
April 21, 2015 at 10:25 am #957086
Christina
Participant
Please view image, this just starting happening after the update, not sure why the the box is passing the calendar area.
April 21, 2015 at 4:13 pm #957179Barry
MemberHi Christina,
I’m sorry to hear you are experiencing issues.
- Could you provide a link to the live site as though an image is useful it’s better still for us to be able to inspect the markup and CSS (which we can’t do via a screengrab)?
- It looks like you indicated not having been able to run through our standard troubleshooting steps, but these are worthwhile (even if you perform them on a test site) as they can highlight if the problem is a conflict with a plugin or your theme, and give us a head start on finding a solution
Could we start with a URL to let us view the problem directly?
Thanks!
April 22, 2015 at 3:55 am #957283Christina
ParticipantHey Barry, thank you for responding to me – here’s the url:
http://www.treasurecoastsports.net/
If you go under events and ‘Week’ view you’ll see what I mean. Thank you!
April 22, 2015 at 7:50 am #957354Barry
MemberHi Christina,
It looks like you are using a plugin – possibly a caching plugin – that minifies things such as CSS code (CSS rules govern the appearance of the website, which is why I’m particularly interested in them).
Occasionally minification can cause problems by breaking rules in stylesheets and elsewhere – so turning off minification, even temporarily, would be one way to eliminate or confirm that possibility.
Additionally, it will make it far easier for me to inspect the CSS rules added by your theme/other plugins and advise you about possible corrective rules that we might add.
With that in mind, would you be able to turn off minification and let me know when you have done so?
Thanks!
April 23, 2015 at 8:59 am #957769Chrisitna
GuestI turned off minify css and double checked it and I’m still having this issue – could it be that I have the week starting on Sunday rather than Monday??
April 23, 2015 at 9:33 am #957789Barry
MemberHi Christina,
So that may not have been the cause but turning it off should make it a little easier to assess the problem. That said, I do still see some caching of minified assets. Here’s how I think we should proceed:
- The fact that the text isn’t visible/is white on a white background seems to be the result of The Events Calendar Category Colors, so you may need to disable that plugin or reconfigure the color scheme you’ve set up
- I can’t easily troubleshoot other elements due to caching/minification. At this point perhaps it would be faster for you to troubleshoot by running through these standard testing steps (do also remember to follow the caching plugin author’s instructions on completely removing the effects of caching after deactivation)
Is that possible here?
May 8, 2015 at 6:40 am #961437Barry
MemberHi!
It’s been a while so I’m going to go ahead and close this topic.
- Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
- Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context
Thanks!
-
AuthorPosts
- The topic ‘Error Week View Title Going Past Calendar Box’ is closed to new replies.
