Error warnings in Month only view

[Janna Todd]

We are getting a number of Warning alerts within any web browser when viewing the Events home page (see attachment). It appears this is only happening in Month view – list, week and day view seem unaffected. Have only just updated with latest version of Event Calendar and wonder if something in that has made this occur?

Any ideas please?

Many thanks

[Brendan]

Hi Janna,

Thanks for email support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

Thanks,
Brendan

[Mathew]

Janna,

This appears to be a known issue where others have reported the same error message. It looks like it’s in the hands of the developers at this point. Some of the posts offer a work-around until it is resolved.

https://theeventscalendar.com/?s=Cost_Utils.php+on+line+110&post_type%5B%5D=topic&submit=

Hope this helps.

[Brendan]

Hi Janna,

Matt is correct and yes this appears to be an issue that is pending a fix. Its high priority and I have added you to the list of people to notify once its resolved. We apologize for any inconvenience this may cause.

Thanks,
Brendan

[Janna Todd]

Thanks Brendan and Mathew for your responses. It didn’t feel or look like a plugin conflict so relieved to hear you’re working on a fix

Regards

Janna

[Brendan]

No problem Janna,

Just look out for the update coming soon.

Thanks,

Brendan

[Courtney]

Hey there Janna

We’ve just released an update that should fix this bug. You can read more about it at http://m.tri.be/19tp. Please update your plugins and let us know if you are still experiencing this or if we can close out this ticket.

Note: We suggest testing updates on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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