error url import

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  • Author
    Posts
  • #1372336
    F
    Participant

    the url doesnt work..

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/there-was-an-error-fetching-the-results-from-your-import-events-could-not-be-im/

    #1372829
    F
    Participant

    Hi,

    So i contacted aboss and they told me theres extra authorisation needed which is not provided in the calendar.
    Which means i can not use the app!
    Can i get my money back, as i cant use the app?!
    TY

    #1372909
    Victor
    Member

    Hi There!

    Thanks for reaching out to us!

    I’m sorry you are not able to import events from that website. “Other URL” imports require the source website to have the REST API enabled to fetch events. As a reference, we have a list of possible errors for those imports and it’s causes > https://theeventscalendar.com/knowledgebase/url-import-errors-event-aggregator/

    The Event Aggregator license allows you to import from other import sources as well. You can learn more about it here > https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/

    If you still want to proceed with a refund for the license, please go to the following page and fill in the form to request a refund for your order > https://theeventscalendar.com/knowledgebase/refund-policy/

    Let me know if you have any follow up questions and I’d be happy to help.

    Best,
    Victor

    #1390078
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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