error to add an organizer in frontend

[christophe]

hi dear,

i bought the community events plugin, and i can’t add a new organizer, in the front end.
Nothing appear when i click on the link.

I’ve been tested on the demo plugin, on your website, and there is the same.

When i try this, i’m logged on administrator and have permisions to do this.

Please could you help me, i need this feature.

Best regards, have a nice day !
Christophe

[Cliff]

Hi, Christophe. Sorry you’re experiencing this.

It looks like you’re using the latest versions of all our plugins and WordPress core, which is great.

Please, then, follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out. If you still need assistance with this, please also send a link to your Community Events form for me to view.

Thanks.

[christophe]

Hi dear,

i did all you said and it appears that there is a conflict with the WordPress Google Maps plugin.
I use 2 differents API keys for Google Maps for the 2 plugins, and the maps work perfectly for the 2 plugins.

But there is only a problem to show, in frontend, the form to add an other organizer… (see the screen capture).
In backend, i can add new organizers.

But what means to be strange is that in your demo, this form doesn’t appear too.

If you could tell me why there is a conflict ?
When i activate the Debug console, on this page, there is no errors.

Thank you very much for your answer, best regards, Christophe

[Cliff]

If I understand you correctly, the Community Events form works as expected (where it does display the Add Another Organizer option) when the WordPress Google Maps plugin is deactivated, correct?

If yes, please provide me a link to that plugin and to your Community Events “Add New” form.

[christophe]

Hi,
thank you for your help !

here is the ling for the community event : http://groupemares.org/evenements/proposer/ajouter
here is the link to the map : http://groupemares.org/carte-de-recensement-des-mares/

the plugin is that one : http://www.wpgmaps.com/

Thank you very much, have a nice day

[Cliff]

I registered a new user account on your site: “mtcliff”

And visited http://groupemares.org/evenements/proposer/ajouter and I see the issue: https://cl.ly/3f2K3p2i1h1I

• Uncaught ReferenceError: tribe_events_linked_posts is not defined
• http://groupemares.org/wp-content/plugins/the-events-calendar/src/resources/js/events-admin.min.js?ver=4.2.7

I’d suggest following the Testing For Conflicts steps I outlined in my initial reply, keeping an eye out for this console error at the CE Add New URL. You’ll need to determine if it’s your theme or a specific plugin that, when deactivated, makes this console error go away.

P.S. Are you using the free version, available at https://wordpress.org/plugins/wp-google-maps/?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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