Help Desk

Error: Showing Date Under Time

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    I’ve been testing this out for clients so I can recommend the Pro version to them. Unfortunately, I’m encountering a lot of errors. The biggest one is the time is showing up as a repeated dates in triplicate at the top, and then under the time, the date is listed again, but not the time. We are using Think Up Themes Harest Pro. WordPress version 4.9.4. I’m pasting a link to a screenshot. I hope you can help. Thank you.

    https://www.dropbox.com/s/rpvq6o2fsxrarpz/TheEventList.tiff?dl=0

    Posts: 2356
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    Hi Kathy,

    I’m sorry to hear that you’re having issues with the Events Calendar. Unfortunately, we do not handle support requests here on the Pre Sales forum. To get help with our free plugins, please reach out on the WordPress.org support forum: https://wordpress.org/support/plugin/the-events-calendar

    I can recommend that you go through the troubleshooting steps outlined here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    That will help find the issue 9 out of 10 times.

    Thanks,
    Sky

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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