error message – not sure what it means?

[audrey]

Fatal error: Call to undefined method Tribe__Events__Main::rebuild_known_range() in D:\home\hgrm.org\wwwroot\wp-content\plugins\events-calendar-pro\src\Tribe\Recurrence\Queue_Processor.php on line 169

[George]

Yikes! Sorry to see this, @audrey—that’s a fatal error coming from the Events Calendar Pro, from a file related to the generation of recurring events….

I cannot reproduce this error on my own site, so I’m curious: can you share your “System Information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Also, when did this issue start happening?

Thank you!
George

[gardstensbostader]

This reply is private.

[George]

Hey Boel,

Thanks for posting.

You’re using out-of-date versions of the software; The Events Calendar and Events Calendar Pro are both at version 4.1.1.

Can you please update the versions of both pieces of software on your site, and then open a NEW thread on these forums describing your specific issues? We’ll help out with your specific thread because there might be a different cause to your issue and having separate threads will help us keep things organized.

Cheers!
George

[George]

Speaking of closing threads, this thread has not been updated by its author in a number of weeks so I will close this thread for now.

@Audrey, if you ensure that you are using version 4.1.1 of The Events Calendar and any add-on for it on your site, but still have issues, open a new thread here and we’ll help out!

Be sure to post your system information in that new thread if you make it. Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Cheers,
George

[Author]

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