Error message and Update issue

Home Forums Calendar Products Events Calendar PRO Error message and Update issue

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  • Author
    Posts
  • #1091907
    Tamara
    Participant

    We just updated The Events Calendar to 4.1.0.1. We are on The Events
    Calendar Pro v4.0.7 and iCal Importer v4.0.4

    We are getting the following message in admin:

    The following plugins are out of date: Events Calendar PRO 4.0.7. All
    add-ons contain dependencies on The Events Calendar and will not
    function properly unless paired with the right version

    We are not being told there is an update to PRO (in fact, we were told
    there was an update to both PRO and the iCal Importer, but when we
    tried to update we got an error. Then we were told we were up to date.

    Please advise what we should do.

    Also – we’re still having an issue with our .ics imported records
    being recorded in UTC time, and not our local timezone (even though
    it’s set to be Chicago timezone, which is our local timezone). We can
    confirm that the .ics feed has the correct time as well. Please advise
    on this issue as well.

    #1092174
    Nico
    Member

    Hi Tamara,

    Thanks for reaching out and sorry to hear about this update issue! I’ll help you getting it right…

    First of all let me start saying as the message states, you need to be running the same major version (meaning 4.1.x should not be used with 4.0.x of other products). Now regarding the update fail, sometimes you need to ‘force’ them by going into WP-Admin > Dashboard > Updates, if you are running an outdated version the update show should there.

    If it’s not showing or you are not sure if the update was successful you can do a manual update of the plugins.

    Regarding your ical issue, Can you please open up a new thread for this? I see you only have another thread (which I’m also helping you with), opening a new thread for the issue will aloow us to help you better and faster.

    Please let me know about it,
    Thanks,
    Nico

    #1098407
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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