Error log message and dramatically slow site

[3rd3rd]

Hello – my site is painfully slow in navigating around, both the front end and the backend. I am using both The Events Calendar PRO and the Filter Bar. When I disabled both the basic and the PRO, as well as the Filter Bar, the site navigation was considerably faster.

I am using the Avada theme, which comes bundled with The Events Calendar, so I would assume that they should be compatible?

I am seeing this message in the error log – [22-Mar-2017 00:30:55 UTC] the-events-calendar/common – Log: Initializing Tribe Events on Mar, 22nd at 12:03:55 am – Could that be slowing the site down?

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/site-running-very-slow-with-events-calendar-pro/

[Victor]

Hi Cinnamon!

Thanks for reaching out to us and for using our plugins! 🙂

I am really sorry you are having this issue. Performance issues are most of the times a hard thing to tackle because they depend on many aspects, so there isn’t really a definitive answer to the problem.

We have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

Could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Are there any pages that are particularly slower than others? Please let me know.

Thanks!

Victor

[3rd3rd]

Hi Victor! Thanks, I do have the system sharing turned on already. 🙂

We’re guessing that Avada is what is weighing the whole system down and then the PRO and Filter plugins are just adding to the load….we’re going to look at a new hosting plan.

Any guesses about that error message I’m seeing repeatedly in the error log?

-Cinnamon

[Victor]

Hey Cinnamon!

Thanks for coming back!

Somehow we are not able to fetch your system information for your site. You could copy and paste it in a private reply for us to see.

I’m sorry I forgot about that message in the error log. If your go to Events > Settings and scroll down to the bottom is the Debug Mode checkbox checked? If so, simply uncheck this and save the changes – that is just a system to help with troubleshooting.

I see you are already making changes to solve your performance issues. Please let me know if you have any other questions.

Best!

Victor

[3rd3rd]

This reply is private.

[Victor]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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