Error entering events

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  • July 19, 2017 at 7:20 pm #1323643
    ckas
    Participant

    – Anti Spam-check:An internal error occurred: 554A240F01BD0.ABC1C41.B90C5DE3

    From time to time we get people writing to us saying they can enter thier event. I always forget to ask for error nessage. However this time we have the error message, above.

    July 19, 2017 at 7:21 pm #1323644
    ckas
    Participant

    Meant to say ‘cant’ not can

    July 21, 2017 at 10:58 am #1324565
    Patricia
    Member

    Hey @ckas,

    Thanks for contacting us!

    Can you please share your system information with us so we can further investigate your case?

    Based on your error message, it seems that a firewall or an anti-spam plugin is occasionally preventing the event submission.

    Regards,

    Patricia

    August 12, 2017 at 9:35 am #1334434
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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