End sale time not working

[Ilkka]

Hi,

I have exactly same issue as described above. I have end sale time on the event lets say for example 14.11.2017 18:00. The system closes the ticket sale 14.11.2017 00:00. So to say it the end sale time has no effect.

Thanks.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-ticket-option-disabled-before-the-sale-end-datetime/

[Ilkka]

Event Ticket option disabled before the sale end date/time

[Barry]

Same issue here. I “fixed” it by manually adding/updating some code in my custom tickets.php file.

[Ilkka]

Hi, Matthew

Would you like to share it what is exactly what you did. Just wondering how this problem can be fixed via the ticket.php file as this is the ticket file?

ilkka

[Samantha Schmitz]

I’m having the same problem, I changed the date to the next day, just to be able to sell day of tickets, then I had to shut down sales manually. very tedious.

[Jaime Marchwinski]

Hi all,

Thanks for reaching out!  I’m sorry to hear that this issue exists with the update of our plugin.

We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.  I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.  They need to assign it, code it, test it, and schedule it for release.  The good news is that you will be contacted as soon as a fix is available.

Thank you for your patience as we see this through.  Please let me know if you have any other questions in the meantime.

 

Thanks,

Jaime

[Victor]

Hello There!

Just wanted to share with you that a new release for Event Tickets and Event Tickets Plus is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/event-tickets-and-event-tickets-plus-4-6-1-1/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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