End Sale hour bug

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  • Author
    Posts
  • #1390129
    Georges
    Participant

    There seems to be a bug when setting the ‘End Sale’ hour of a ticket. I set it to 1am on a particular date, yet after saving the ticket and the page and editing the ticket again, the hour of the End Sale date changes to 4.30am for no reason. Only after I change it again to 1am and save it does it work.

    Why can’t I set the End Sale hour permanently after saving it the first time?

    #1390530
    Jennifer
    Keymaster

    Hi Georges,

    I’m sorry to hear the end date isn’t saving for you! I just tested this out on my end but was not able to recreate the issue.

    Could you please share your system information with me? Is this happening on every event or only on certain events?

    If you haven’t done so already, can you also try testing for conflicts with your theme and other plugins?

    Thanks,

    Jennifer

    #1407074
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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