Encountered installation failure with 4.1.1 Pro Update "folder already exists"

[Dean]

The quick resolution to this problem is to backup your site with All-In-Migration or equivalent plugin before proceeding.
Make sure you have updated “The Events Calendar” master plugin. Next deactivate and delete old PRO version plugin files which will clear existing folder from your stack. Now install the 4.1.1 Pro Update. Problem solved!

I don’t believe this is a problem unique to TEC as many other plugin installations may face the same issue not wanting to overwrite existing files or folders. Just make sure you backup your complete site before attempting just to be on the safe side.

Keep up the good work guys!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

That is a feature of WordPress it will not allow you to upload a plugin that already exists and the method you did you update is correct.

We also have this guide to help people.

Manual Updates

And if you setup Automatic Updates you do not need to do the manual update as it will take care of it.

Finding and Inputting Your License Key

Cheers

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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