Emails notifications to different admins

[Dan]

Is there a way to set different admins to receive a notification for certain tickets purchased? I have the main admin receiving notifications now, but certain ticket notifications need to go to certain event organizers for each event.

[Geoff B.]

Good evening Dan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

We actually have a snippet that sends a notification to organizers.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/niconerd/16770b84adb6156aaa77948bf208bacb

Other than that, you could take a more hardcoded approach such as the one found here: https://theeventscalendar.com/support/forums/topic/working-solution-for-send-tickets-copy-to-another-e-mail/#post-1273678

Let me know if that helps.

Have a great day!

Geoff B.

[Dan]

Hi Geoff,

The function addition worked for sending out an email to the organizer. But I want the email to be the same email the admin gets with all the details and not just a link to attendees.

Dan

• This reply was modified 9 years ago by Dan.
• This reply was modified 9 years ago by Dan.

[Geoff B.]

Good evening Dan,

Thank you for writing back.

I am glad that the snippet worked.
But since you would like to have the exact same email as the admin, it sounds like you will need to add a bit of customization to the snippet.

Just to set expectations,  them in case of issues.
We unfortunately do not provide complete support for customization.

With that in mind, I would recommend exploring the second idea I submitted or perhaps consider adapting https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182#file-functions-php to include the logic from the snippet I previously shared.

If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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