Email notifications after ticket purchases

[acg]

At the moment, we are using WooCommerce to handle the sales of our books, and we are testing the WooCommerce/Event Tickets Plus combination to handle the sales of our tickets as well.

We have one person in the office handling book sales and another person handling ticket sales. Is there a way to specify that book sales emails go to one email address, and ticket sales go to a different email address?

[Geoff B.]

Good evening Christine and welcome back!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

We have one person in the office handling book sales and another person handling ticket sales. Is there a way to specify that book sales emails go to one email address, and ticket sales go to a different email address?

The short answer to your question is yes. This is possible.

But it will most likely require a bit of customization on your end.

You can read about that here: https://theeventscalendar.com/customizations/
If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

With that in mind, here are a couple of snippets related to ticket email notifications to give you a jump start:

• https://gist.github.com/cliffordp/35d3c0a08e53b061920976f80f0f44b4
• https://gist.github.com/GeoffEW/67488cc3d5dda12a9e252e16e39191f4

Let me know how that goes.

Best regards,
Geoff B.

[acg]

Hi Geoff

Thanks for getting back to me. We have also had a situation arise where we need to be able to send our different order types to two different payment gateways, so I have just installed a plugin that will allow us to basically operate two different WooCoommerce stores. This should solve the problem with the two different email addresses too.

Kind regards
Garth Doig

[Geoff B.]

Hey Garth,

I am super stoked to hear that. Kudos for finding a solution that works.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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