Email attendees list not formatted properly

[Manuela Hernandez Perez]

Hi,
in the attendee’s list-email that can be sent out of Event tickets, the table columns are not in a correct order. Please see the screenshot:

[content removed by admin for privacy reasons]
Kind regards,
Manuela

• This topic was modified 9 years, 4 months ago by Manuela Hernandez Perez.
• This topic was modified 9 years, 4 months ago by Andras.

[Andras]

Grüssdich Manuela

Thanks for reaching out to us and bringing this to our attention.

I see in your system information that some of your calendar plugins are outdated, and there are mismatching version numbers, which can cause glitches. Could you please update all of your plugins (or at least all the Calendar plugins) to their latest versions and check if the issue still exists? Let me know the results.

Danke und Grüsse

Andras

[Manuela Hernandez Perez]

This reply is private.

[Andras]

Hi Manuela,

I checked and though it is not in the same order as on the attendee list in your admin, this is the order it comes in when sent via email. It is not only your case, everyone gets it in this order.

In order to modify the column order, that would require custom coding which is out of the scope or our support. Here’s a list of developers from the community though, who might be able to help you out with this in case you want this changed.

https://theeventscalendar.com/knowledgebase/find-a-customizer/

 

Let me know if there’s anything else I can help you with.

Cheers,
Andras

[Manuela Hernandez Perez]

This reply is private.

[websource]

Hi Andras
Please make Manuelas Post Private as they contain some sensible data! (telephone numbers, email, complete adresses)!
This shouldnt be visible for public.

Thanks Brian

[Andras]

Hey Brian,

Thanks for drawing my attention to that!!! Just did it.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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