E Tickets Issue

[Gina]

Hello, I have Event Ticket plus and have spotted a big problem with the e-Tickets.

The E -ticket that the customer receives can easily be changed on their mail software by simply forwarding the email and editing the details. This is a big problem as they can change the number of tickets bought very simply. We are selling group tickets – i.e groups of 3, 5 and 10.

I am aware that we can check the details off at the door using the spreadsheet we have, but we have 400 visitors and need to get them in quickly. Also we don’t really want to start arguing with people at the door accusing them of fraud.

Is there away for this to be fixed so that it is a pdf for instance?

Thank you

• This topic was modified 10 years, 3 months ago by Gina.
• This topic was modified 10 years, 3 months ago by Brian.

[Brian]

Hi,

Thanks for using our plugins.

We only have the E-Tickets and do not have a feature to create pdfs with them.

It might be possible to create them with a customization, but that is beyond the support we can provide.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

If this is a deal breaker you can follow our refund policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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