Duplicates and Events Dropping off before the Event happens

[Patricia Newcomb]

Problem 1: I’m having the same issue with duplicates:
The event will show on the calendar view the day before each event. All of the events that are duplicating were not checked for recurring. The events however were duplicated using the Duplicate Page Plugin. (Tuesday Morning bible study, shows up on Monday and on Tuesday. See screen shot. How do i fix this?

Problem 2: The event is disappearing from the list prior to the event. Example: an event: Suicide Prevention & Awareness
September 2 @ 9:30 am – 11:30 am Was not viewable in the event list on Sunday at 8:am.

Problem 3: Calendar appears to be a day off: example: September 15, the event showing is for September 16. September 22 event showing is scheduled for September 23.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-title-and-time-duplicated/

• This topic was modified 7 years, 7 months ago by Patricia Newcomb.
• This topic was modified 7 years, 7 months ago by Patricia Newcomb.

[Jennifer]

Hi Patricia,

I’m sorry to hear that you’re running into this issue, but I’ll be happy to help you out!

As a first step, can you verify that you are using the correct location timezone under Settings > General > Timezone instead of a UTC offset? I’d also recommend double checking what time you have set for the “End of day cutoff” setting under Events > Settings > General. Hopefully this will solve problems 2 & 3…If you are still running into issues after checking the settings, can you please share your full system info with me?

Regarding the duplicates, we are limited in the amount of support that we can provide for plugin conflicts – if the plugin is creating 2 events instead of one, you might try using the free Post Duplicator plugin (or one of the other post duplicating plugins on wordpress.org – there are several free ones!) instead.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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