Duplicate Google Rich Snippets

[Pragmatic]

Hi I’m having issues with rich snippets for events duplicating in search results on event pages.

This is a follow up to: https://theeventscalendar.com/support/forums/topic/duplicate-google-rich-snippets/

I have tried to reduce the rich data as much as possible, but none of it helps.

[George]

Hey @pragmaticweb,

Thank you for sharing that link!

One of the things Geoff recommended in that thread was to run through our troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Did you ever get to do that, by any chance? If not, can you give those steps a shot? Basically, once your site is in the state where a default theme is active and only the Tribe plugins are active, all other plugins de-activated, make a new test event (with valid data and everything, of course, for testing purposes) and give it some time to propagate on Google – then try searching for that event and see if the rich data issues here are any different.

Thank you!
George

[Pragmatic]

There is no way, that with your knowledge of the rich data that your plugin needs to produce, that you can do a view source and identify anything that would help to find the issue?

[George]

Hey @pragmaticweb,

I’ve indeed viewed source on the homepage, events page, and some other random pages just for comparison on this site → https://www.recapitalnews.com/

That unfortunately has not revealed anything of much use, I’m sorry to say. And if I did find some specific HTML that seemed like the source of the problem, the Troubleshooting Steps I recommended above would still be the next step to run through to help identify where that problematic HTML was coming from.

Let me know if you have any thoughts on this, and thank you for your patience thus far with this issue!

— George

[Pragmatic]

Thanks George

So, for me, both the sites show up as having duplicate results.

1. Could you be specific about the HTML you think is causing the issue? I may be able to track to it down myself.
2. Do you have an example site that doesn’t have the duplicate issue?

[Pragmatic]

This reply is private.

[George]

Hey @pragmaticweb,

1. Could you be specific about the HTML you think is causing the issue? I may be able to track to it down myself.

The issue for me is that I don’t see problematic HTML 🙁 I’m sorry to disappoint on that, but there isn’t recognizably-broken HTML on the pages I checked out.

2. Do you have an example site that doesn’t have the duplicate issue?

Yes, our demo site wpshindig.com does not produce duplicates when I try searching on it.

Thanks for your patience here @pragmaticweb!

— George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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