DSGVO/GDPR compliance

[Stephan]

Hello,

I use your plugins “Advanced Post Manager” and “The Events Calendar” / “The Events Calendar PRO” (bought version of last year) for a german website and I want to know if it uses any personal user data or if it does fit to the DSGVO / GDPR compliance.

kind regards,
Stephan

[Sky]

Hi Stephan,

Thanks for reaching out! I will try to answer your questions.

Does Modern Tribe store any of my site visitors’ data? If so, what do you store?

We don’t collect any data on your site’s visitors. There are a few situations where our customers have supplied us with this data, but only on a very case by case basis—when a customer is having an technical issue and our support team is working to assist them, for example.

How are Modern Tribe’s plugins GDPR compliant?

While we don’t collect data on your end users, we do collect data on our customers (e.g. our plugins users) in order to continue to serve quality products. For more information on how we plan to protect your data, check out our GDPR transparency page where we cover our policies on data protection, collection, and storage.

We’ll also be issuing two data policy statements: the first discloses the data we collect on you, our plugins user. The second is a statement you can use in your own Privacy Policy that outlines how GDPR compliance works when it comes to our plugins. (Again, all data our plugins collect on your audience is contained within your own database(s), not ours.)

I hope that helps! Please let me know if you have any further questions.

Thanks,
Sky

[Stefan]

I can’t remove Facebook and Google+ share buttons from events page.

This is critical to GDPR if data is sent to facebook, …

Can you send me e.g. custom css to deactivate this option?

Thank you

[Sky]

Stefan,

We generally do not provide product support here in the Pre Sales forum. If you have a license for one of our premium plugins, you can log in to the premium support forums with the email associated with the license to ask for assistance with this.

Otherwise, you can reach out on the WordPress.org support forum for The Events Calendar.

Thanks!

Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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