Drop Down Menu On Event Page. The options are out of view

[Tosh]

Video recording of the issue. This has been happening on the free version and I hoped it would be better with teh Pro upgrade. But the issue remains and makes it very difficult to work with.

This is on chrome Version 68.0.3440.106 (Official Build) (64-bit)
No extensions to block anything installed / ad blockers.

https://www.screencast.com/t/HX0rgE37eY

[Tosh]

Forgot to turn my mic on with the last video

https://www.screencast.com/t/eFk8pJDLGW

[Sky]

Hi there,

I’m sorry to hear that you are having issues with your site. I will try to help you get this sorted.

Unfortunately, I am unable to view the videos. However, looking at your site I may know what you are describing.

I noticed the datepicker of the Events search bar is partially obscured by your site header. This is a common issue, as theme authors will use different z-indexes for fixed headers that doesn’t always work with our dropdown styles.

To fix this on your site, you can add this CSS snippet


.datepicker-dropdown { z-index: 1000!important; }


If this was not the issue you were talking about, can you please provide a screenshot and some more details?

Thanks,
Sky

[Tosh]

This is all in the wordpress admin area. Nothing front end. But I did add that to the css. But obviously won’t effect anything in the admin area.

Here is another recording of the issue. It’s unlisted on YouTube.

[Sky]

Hi again,

Thanks for new video link. I was able to view that and see the issues you described. We did put out a hotfix release today that had to do with the venues and organizers, but what I saw in your video was something different.

To me, that looks like some admin css is overriding our plugin styles. Haven’t seen anyone else report this, nor can I reproduce it on my end.

Can you try temporarily switching to the Twenty Seventeen theme and disabling all other plugins to see if that makes the issue go away? You can read more about this troubleshooting process here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
Basically, if it’s related to a specific plugin or theme, we can further track down the issue.

Let me know how that goes.

Thanks,
Sky

[David]

I’m also experiencing the exact same issue described above and shown in the video. We’ve been using your plugins for a couple of years and this issue cropped up about two or three months ago. We are using The Events Calendar version 4.6.22.1 and The Events Calendar PRO version 4.4.31.

[Sky]

Hi David,

Thanks for chiming in with your experience. Have you created a separate ticket for this? This will really help us track on how widespread the issue is and also improve communication about the issue.

Also, try going through the troubleshooting steps outlined in the testing for conflicts guide in the link above.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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