Double Populating Titles and Recurring Billing in Event Calendar Pro

[Alicia]

Hi,

I had a few pre-sale questions for you. Firstly, is there a way of solving the issue of double population of titles (see example: http://globalstreets.festival.org/event/clash-of-drums) and the appearance of the latest event as the Event Calendar title (see: http://globalstreets.festival.org/events). Do you also have a way of making the page titles not run together (see previous example). In addition, do non-support related features that come with Pro (such as Recurring Events, Map View, Location Search etc.) expire after a year of purchase, or is that only the support access?

Thank you so much for helping out and looking forward to buying if the plugin is right for me.

Alicia

[Caroline]

Hi there! Thanks so much for checking us out and considering our plugins–I’d love to help you out here! 🙂

I’m sorry to hear you’re having some issues with event-related pages on your theme! I’m afraid that we aren’t able to do detailed troubleshooting for technical problems here in pre-sales, but I’m confident that this quirk can be addressed. Have you taken a look recently at our Themer’s Guide to customizing plugin template files? You might find some helpful information there to get you started! Beyond that, I’d definitely encourage you to check out our WordPress.org support forums–we have support staff on hand there to address any concerns relating to our free product offerings, and you might even find some members of our user community willing and able to assist!

Regarding licensing on our paid offerings, premium features do not lapse after a license expires, and all of your site settings will be retained as usual. However, you’ll lose access to our dedicated support and product updates, so we can’t make any guarantees about how functionality might be impacted with future WordPress updates. You can read more about our licenses here:

https://theeventscalendar.com/knowledgebase/what-does-buying-a-license-get-me/

I hope that helps! Please don’t hesitate to follow up here or on WordPress.org if you should have any other questions–and thanks again!

[Alicia]

Thank you so much for your help with this! I think I’d like to go ahead and buy Event Calendar Pro. Before I do, will the changes I’ve made and events added in the non-pro version be preserved when I upload the Pro plugin?

Thanks!

[Caroline]

Hey! That’s awesome; I’m thrilled to hear it! 🙂 No need to worry about losing any settings in the upgrade process–you’ll be running the base Events Calendar plugin and PRO side-by-side, and all of your events and configuration tweaks will remain just as you had them prior to the upgrade. You can read more about how this works here:

https://theeventscalendar.com/knowledgebase/if-i-upgrade-to-events-calendar-pro-will-i-have-to-re-enter-my-events/

Our Knowledgebase is full of articles to help you get set up with PRO whenever you’re ready to upgrade; I recommend popping by if you should need any guidance as you get things rolling along. We’ll be here in the support forums if you should have any questions along the way!

Thanks again, and enjoy!

[Caroline]

Hi again! It looks like my answer up there was marked as correct, so I’m going to go ahead and close out this thread for now. Thanks so much, and please don’t hesitate to follow up with a new thread if you should have any other questions! 🙂

[Author]

Posts