Home › Forums › Ticket Products › Event Tickets Plus › Doesn't seem to work
- This topic has 3 replies, 2 voices, and was last updated 8 years, 6 months ago by Cliff.
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October 1, 2015 at 7:03 pm #1010736AnthonyParticipant
Hello,
After watching the video, it looked like this plugin would fit my needs perfectly. However, after installation, the image doesn’t show up, the cart button is styled in a way that looks like two buttons are overlapping, and when clicked it says my cart is empty. So it basically does nothing unfortunately. I’m sure there could be a number of things happening here, but I’d rather just find another solution that will require less tweaking.
I’d just like to void my license and receive a refund please. I only purchased it a few minutes ago, so I haven’t used it at all, and wouldn’t be able to anyway.
I appreciate your help and understanding.
October 1, 2015 at 8:45 pm #1010749CliffMemberHi Anthony. I’m very sorry to hear the WooCommerce Tickets add-on didn’t meet your expectations upon first impression.
We have quite a few happy customers using it, but it does take a little bit of setting up to get things ready to go.
If you’d like, you can ask each of your “how-to” questions (tell me what you’re wanting to accomplish), and I’d love to assist you in getting the basics setup so you can enjoy using the plugin for a long time.
If, however, you’re not wanting such assistance, you can reference our Refund Policy to figure out how to pursue a refund.
I look forward to hearing back from you soon.
Thanks!
October 2, 2015 at 11:20 pm #1011137AnthonyParticipantThank you for your willingness to help. i think I’ll just go with the refund though. I wasn’t intending on using this for a production site at the moment. Just testing. I’d like to find a more plug-and-play solution that requires little to no tweaking. I do really appreciate your time and understanding!
October 5, 2015 at 6:10 pm #1011680CliffMemberNo worries. Thanks for the update.
I trust you completed the refund request steps.
Please check us out again if you need anything else in the future.
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