Displaying list of event ticket products

[Sarah Cardella]

Hi there,

I’ve installed the Event Tickets Plus plugin, and it is integrated and working well with WooCommerce. It’s creating the event ticket products just fine and plugging them into the WooCommerce section in the WordPress admin as well.

What I’d like to do is then categorize the products in WooCommerce so that I can display all of the tickets for sale on one page, using the WooCommerce shortcode [product_category category=”myticketscategory”], but when I do this, none of the ticket products show up.

If I add products directly in WooCommerce and assign them to the same category, those products show up just fine. And when I look at the WooCommerce categories page, it does show that the ticket products are indeed categorized in “myticketscategory.” They just don’t pull through using the shortcode. Is there something that I’m missing? Let me know if you have any ideas.

Thanks!

[George]

Hey @Visitpluto,

The tickets by default have their “Catalog visibility” setting (a setting in WooCommerce) set to “hidden”. Changing this to “visible” by default (so that they show up in that shortcode and in the “Shop” page in WooCommerce in general is a bit tricky.

It is not something possible with our plugins out-of-the-box, and so is only possible by way of custom coding. We cannot provide support for custom code, but with that being said, we have attempted to make a snippet to make tickets visible by default. You can find the snippet and read about its usage here: https://theeventscalendar.com/support/forums/topic/add-ticket-to-woocommerce-product/#post-1167928

I hope this helps!

— George

[Sarah Cardella]

Dear Forums, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). To view the status of the ticket or add comments, please visit https://pluto.freshdesk.com/helpdesk/tickets/1049 Thank you for your patience. Sincerely, Pluto Education Support Team

[George]

Thanks! Keep us posted.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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