Display settings not updating

[Jane Clark]

Hi,
I am using EC Pro and my display settings update on the live web page but do not appear on the back end.

This means I have to enter all my preferences again every time I want to make a small change to the events page.

Do you have an ETA for when this will be fixed? It is particularly dangerous for when I hand the site over to the client to self-manage because they may not remember to change all the settings.

Also, I wasted a lot of time troubleshooting.

thanx,
Jane

[Cliff]

Hi Jane. Sorry this is affecting you.

Unfortunately, this is a current bug. ?

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

(FYI: My best guess is that a fix will be released within 1-2 weeks.)

P.S. You may want to check out this additional information for a possible (but risky) workaround.

[Geoff]

Hey Jane,

Just want to drop a quick note in here to let you know that The Events Calendar 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

Thanks so much for your patience while we worked on this!

Cheers,
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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