Display Issues

[Jacey]

I have been using The Events Calendar plugin on my wordpress page for a few months with no issues. I have it set up to default show the month view. It used to show the events with hyperlinks to the individual pages – now it just shows dots on the days we have events. How do I get the hyperlinks to show up again? Another stylistic issue – the venues now show the city, state and zipcode all smushed together – no spaces – not sure why it would do this? I’m using Canvas theme and have tried deactivating recently added plugins. Any suggestions welcome. Thank you!

[George]

Sorry to hear about these issues, @Jacey!

Can you share a link to your site’s event page so I can take a closer look here? Also, if possible share your “System Information.” Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Jacey]

This reply is private.

[George]

Thanks for this information, @Jacey!

I have tried isolating a possible culprit here, and have tried some JavaScript and CSS debugging on your site, but all to no avail 🙁

I’m sorry about that! I cannot recreate these problems on my own site, and so there are two things I would recommend trying from here.

The first thing I would recommend is increasing the mobile breakpoint for tribe views. This is the pixel value width when “non-mobile” views are triggered to change and become “mobile” views. The dots on your page are the mobile view.

So, add this code to your theme’s functions.php file and see if it makes any difference with your issues:


add_filter( 'tribe_events_mobile_breakpoint', 'tribe_increase_mobile_breakpoint' );

function tribe_increase_mobile_breakpoint() {
return 5000;
}

If that does not make any difference, then I would recommend removing that snippet and then trying out some more troubleshooting steps to see if there’s a plugin or theme conflict here.

Now, I know that you said you already tried deactivating some “recently-installed plugins,” but the steps I am recommending are more thorough and are the only meaningful next step to be taken if the above code snippet does not make a difference.

The complete set of steps I would recommend doing can be found listed here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Check on the calendar view after EACH step in that process and see if anything changes/improves.

Thank you for your patience and persistence here!

— George

[Jacey]

Hi George,

I’ve tried manually disabling each plugin (and checking the events calendar after each disablement). It turns out the W3 Super Cache plugin is in conflict with The Events Calendar. I need W3 Super Cache to make my site work quickly – is there any modifications I can make to also make the Events Calendar work in tandem? Thank you for your help.

Jacey

[George]

Great find, Jacey.

There are many folks who use W3 Super Cache with The Events Calendar and its add-ons fine, so no customizations should be needed here.

The main thing is to make sure that “script minification” and “script concatenation” options are all OFF—at least for The Events Calendar and Events Calendar Pro and such, if you can specify these features on a per-plugin basis.

This will leave all other caching features in place, and won’t impact site performance, but should help prevent some JavaScript and CSS issues with scripts from The Events Calendar or its add-on.

Let me know if you find anything along these lines in the W3 Super Cache options panel—if not, I would recommend contacting their support team to see if you can prevent any minification of or concatenation with scripts from The Events Calendar.

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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