Deleted attendees showing for an event

[rhapsody]

Hi,

It appears all of our attendees for an event has been deleted and we cannot figure out why.

I checked this article https://theeventscalendar.com/support/forums/topic/deleted-attendees/, as per András neither we did step 1 nor we have any clean up plugin.

• Somebody logged in and deleted the attendees by clicking on ‘delete’ on the attendee page
• A clean-up / maintenance plugin is used on the site that automatically deletes old posts every once in a while

Could you please suggest what may happen?

Thanks.

[rhapsody]

Please find the screenshots.

[Jennifer]

Hello,

I’m not aware of anything that would cause attendee records to be deleted outside of the possibilities that Andras mentioned…were you able to check your orders to see if you could find the order that these attendees matched to? Was that order refunded? Also, were all of these attendees from the same order?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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