Delete plugin

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  • #1123198
    Juan Carlos
    Participant

    hi, im trying to delete your plugin since is not working with WPML and recurring events. Now when finally decide to just delete your plugin, when i deactivate my wordpress pages just dont load, the post works fine but the pages just dont load.
    I tried to deactivate other plugins and the only problem is your plugin, so what we have to do to delete this and have my site still full working?

    #1123207
    George
    Participant

    Hey @Juan,

    I would recommend deleting these three plugins:

    • The Events Calendar
    • Events Calendar Pro
    • Filter Bar

    Delete all three and then have another look at your site.

    If issues persist on your site after all three of these plugins are deleted, then the issues remaining are related to your theme and other plugins because our code will be gone and thus not affecting things any longer.

    Start with deleting ALL THREE of these plugins and let us know what you find—we can take another look at the state of things from there!

    Sincerely,
    George

    #1128688
    Juan Carlos
    Participant

    the problem is still there, i just cant remove the plugins without crash my pages… i want my money back, really.

    the plugin just dont work with recurring events and thats the reason why i want to delete your plugins.

    i want my money back.

    #1129628
    George
    Participant

    Hey Juan,

    I’m sorry for the trouble and for the disappointing outcome here, but we can help and are happy to issue a refund. Please follow the steps on this page to do that ? https://theeventscalendar.com/knowledgebase/refund-policy/

    Thank you for giving our plugins a try.

    Sorry for the trouble, Juan!

    Sincerely,
    George

Viewing 4 posts - 1 through 4 (of 4 total)
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