Hey Mat,
Thanks for reaching out to us, I’ll help you getting this right 🙂
The fix you found in Josh’s reply should work for you (just tested it locally and it does work for me), I can imagine two things getting in the way here:
- Theme already has a template override: check inside your theme folder if this file exists ‘your_theme/tribe-events/wootickets/tickets.php’. Other way to test for this is to change the theme to WordPress default TweentyFifteen.
- Caching: try to flush all cache in your site and then check back again!
Please let me know if any of these solutions work for you,
Best,
Nico