default tickets quantity set to 0

[Matthew]

Hi,

I see some others have had this issue but the fix i found here (https://theeventscalendar.com/support/forums/topic/add-to-cart-doesnt-work-with-quantity-set-to-0/) for some reason is not working for me:

https://nimbus.everhelper.me/client/notes/share/314173/wbrIwReCARn1fVwnrgDx0oHOxOqd0d6h/

As you can see I’ve changed ‘input_value’ to 1 and it hasn’t helped:

https://nimbus.everhelper.me/client/notes/share/314174/DKuklACMwF9wCe3T9fTFkHLxKNaXo95Q/

I haven’t made a child theme version of tickets.php yet I just wanted to make sure it worked first.

Is there any reason that fix wouldn’t work for me?

Thanks in advance,
Mat

[Nico]

Hey Mat,

Thanks for reaching out to us, I’ll help you getting this right 🙂

The fix you found in Josh’s reply should work for you (just tested it locally and it does work for me), I can imagine two things getting in the way here:

• Theme already has a template override: check inside your theme folder if this file exists ‘your_theme/tribe-events/wootickets/tickets.php’. Other way to test for this is to change the theme to WordPress default TweentyFifteen.
• Caching: try to flush all cache in your site and then check back again!

Please let me know if any of these solutions work for you,
Best,
Nico

[Support Droid]

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