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- This topic has 3 replies, 2 voices, and was last updated 8 years, 8 months ago by Brian.
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August 25, 2015 at 5:35 am #998707smpcherrypointParticipant
I have 12 gigs of error logs that repeat this line:
mod_fcgid: stderr: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query DELETE FROM
wp_options
WHEREoption_name
= ‘_transient_tribe_events_pro_processing_batch_31954’ made by do_action_ref_array, call_user_func_array, Tribe__Events__Pro__Recurrence__Queue_Processor->process_queue, Tribe__Events__Pro__Recurrence__Queue_Processor->do_processing, Tribe__Events__Pro__Recurrence__Queue->clear_in_progress_flag, delete_transient, delete_optionAugust 25, 2015 at 8:49 am #998843BrianKeymasterHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I have not seen another other reports of this so not sure what it is happening on your site.
Do you have a large amount of recurring events you are trying to process?
Also have you gone back and edited recurring events?
And finally please provide your system information in a private reply following this guide:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know about that information and we can go from here.
Thanks
August 25, 2015 at 10:27 am #998870smpcherrypointParticipantThere was an event created that recurred twice a week for 12 months. When we tried to change this, it said “updating recurring events in the background….”
Apparently, it was never able to complete updating them all. I trashed the event and created only 3 months worth. That fixed the issue.
August 25, 2015 at 1:43 pm #998919BrianKeymasterI am glad to see you were able to fix this issue.
Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
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