Home › Forums › Calendar Products › Events Calendar PRO › Days meshing together on mobile
- This topic has 7 replies, 2 voices, and was last updated 8 years, 7 months ago by
Ryan.
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AuthorPosts
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August 2, 2017 at 10:27 am #1329615
Ryan
ParticipantHello,
On mobile view, the days are meshing together. I attached a screenshot to show you what I mean. The calendar view is great but could the days be letters instead of full words?
Thanks
August 4, 2017 at 12:09 am #1330577Geoff B.
MemberGood evening Ryan and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.Normally, it should be only 3 letters on mobile.
In fact, I can see that this displays in the source code of the page.So it looks like there is some JQuery conflict at play here.
Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.
Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.Hang in there!
Geoff B.
August 4, 2017 at 9:57 am #1330836Ryan
ParticipantThis reply is private.
August 7, 2017 at 10:03 am #1331667Geoff B.
MemberGood afternoon Ryan,
Thank you for the files.
Good news, your theme is not the culprit here.As stated before, there seems to be some JQuery overwriting the HTML of the page on your installation (based on Google Chrome’s Developer tools’ console).
By the sound of it, it looks like there is some type of conflict at play.
This is usually because of a<span style=”font-family: inherit; font-size: 0.875rem;”> conflict with another plugin.</span>When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.
The next step would be to go through our testing for conflicts procedure and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
But, before you do that, there are 2 things I would advise:
- Make a backup of your database
- Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)
Let me know how that goes.
Geoff B.
August 28, 2017 at 11:55 am #1341294Ryan
ParticipantHello Geoff,
I found the conflict. It was with the Content Timeline plugin. I submitted a support request with them. I will follow up after I hear back.
Thanks,
RyanAugust 28, 2017 at 8:48 pm #1341566Geoff B.
MemberGood evening Ryan,
Major kudos on finding the conflict.
Keep us posted on this and let us know if we can help out!
Cheers,
Geoff B.September 19, 2017 at 9:39 am #1351319Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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