Dates For Calendar Are Not

[Evan]

Hello,

The dates for the 5-day camp on this calendar page say June 20 – August 24th, 2016, but in the backend, the dates are June 20-June 24th, any reason why the dates are not matching up?

http://lastingadventures.com/events/category/yosemite-youth-summer-camp/2016-06/

Thank you,

Evan

[Evan]

The calendar seems very buggy. We are trying to send out our Thanksgiving email blast and cannot do so until the calendar is fixed.

The dates on the calendar are not matching up with the dates on the backend. We are getting dates that are just completely off, duplicate dates, and exclusions not working.

Please advise!

[Barry]

Hi Evan,

I’m sorry to hear you are hitting difficulties.

The 5 day camp you refer to does indeed seem to span June 20 – August 24th best I can tell looking at the frontend so I’m intrigued to hear that the dates are very different in the admin environment.

The first thing that came to mind when I read your description was that this might be due to over-aggressive caching (whereby the output is “frozen in time” and won’t necessarily reflect updates or changes the moment they are made) however I see no signs of caching plugins in the system information you shared. Please let me know if I’m wrong on that count.

The second thing I noticed is the unusual permalink structure. Though the main events view is pretty much as I would expect, I’m intrigued by the range of permalinks for individual events. Normally I’d expect them to all be of the pattern event/single-event-name whereas there is a lot of variety when I look at your calendar that can’t be explained by adjustments to our standard settings alone.

Additionally, the single event template appears not to be in use at all (I’m not even sure that I’m looking at a standard theme override as described in the Themer’s Guide) … all this – coupled with the fact that we aren’t seeing similar reports from other users – makes me wonder about the extent and nature of customizations that have been applied to your site.

Can you provide any more detail with regards to any customizations you have implemented? Can you also confirm if the specific problem you detailed with regards to the date ranges persists under default conditions?

Thanks!

[Support Droid]

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