Dates appearing incorrectly in Google Calendar

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  • December 9, 2015 at 3:33 am #1038026
    Matt
    Participant

    I previously had a problem with this but unfortunately I cannot pick up the original thread because I get an error when I try to look at my previously support threads.

    Previously the problem was fixed by changing the overnight cutoff time for the event. However, I believe you sent an email saying the original problem had been fixed.

    I have just entered some events and they are all appearing one day short. They are entered as all day events and the 3day events show only on 2 days in google calendar and the 2 day events show only as 1 day events.

    December 9, 2015 at 2:47 pm #1038504
    Nico
    Member

    Hi Matt,

    Thanks for reaching out to us, and sorry to hear about this issue!

    You can view your previous threads here. Could you track down the original thread? It will help to look for the corresponding bug report if any.

    I have just entered some events and they are all appearing one day short. They are entered as all day events and the 3day events show only on 2 days in google calendar and the 2 day events show only as 1 day events.

    By this you mean you are exporting the events from your site in ics format and then importing them to Google Calendar?

    Have you updated the plugins to the latest version (4.0) if a fix was out it should be included there.

    Please let me know about it,
    Best,
    Nico

    December 10, 2015 at 1:22 am #1038603
    Matt
    Participant

    Nico, here is the original support thread where I had problems with the dates. The issue was different as you will see but the cause may be related.

    Events showing up a day early in google calendar

    December 11, 2015 at 4:34 am #1039376
    Nico
    Member

    Hey Matt,

    Thanks for the past thread link. Yesterday 4.0.1 maintenance release was out, including a fix for the multi-day all-day conflict with end of day time. Can you update the plugin and re-test? If it doesn’t work right away can you test it on a new calendar?

    Please let me know about it,
    Best,
    Nico

    December 11, 2015 at 7:25 am #1039630
    Matt
    Participant

    Nico, I have updated the plugin as suggested and nothing has changed in my google calendar.

    I set this up a while ago. can you point me to instructions on how to set it up again as I can’t find them. i.e. how to share the Tribe Events calendar with google calendar

    I can then do a bit more investigating to see where it might be going wrong.

    Would I expect the events to update once I am on the latest version or do I need to do something to trigger the event being pushed over to google calendar?

    December 14, 2015 at 8:36 pm #1041276
    Nico
    Member

    This reply is private.

    December 15, 2015 at 1:00 am #1041366
    Matt
    Participant

    This reply is private.

    December 15, 2015 at 1:06 am #1041367
    Matt
    Participant

    This reply is private.

    December 15, 2015 at 2:52 pm #1041916
    Nico
    Member

    This reply is private.

    December 16, 2015 at 12:43 am #1042014
    Matt
    Participant

    This reply is private.

    December 16, 2015 at 8:46 am #1042346
    Nico
    Member

    This reply is private.

    February 18, 2016 at 8:33 am #1076250
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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