Home › Forums › Calendar Products › Community Events › Date Selector not working correctly in backend
- This topic has 4 replies, 3 voices, and was last updated 9 years, 7 months ago by
Cliff.
-
AuthorPosts
-
August 18, 2016 at 6:35 am #1153076
adventuresneo
ParticipantI am having issues with the selector for event start and end dates in the backend of my site. When selecting the date field to choose a date from the drop down calendar, something has gone wrong with the styling and only Sunday through Thursdays are showing up as the calendars are too wide for all seven days of the week to appear in the space. Typing in the date works fine, but some of my site admins prefer to see the drop down.
The selectors are working properly on the front end of the site for users submitting events as part of the Community Events plug-in.
I’ve attached a screenshot of the date selector in the back end so you can see what is happening. I use Chrome almost exclusively, but I also viewed the backend in Firefox and seeing the same issue.
August 18, 2016 at 3:44 pm #1153423Cliff
MemberHi. Sorry you’re experiencing this. Since it’s not something we are able to reproduce (this is what it looks like by default), I’d suggest following our recommended troubleshooting steps:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
August 18, 2016 at 4:46 pm #1153448adventuresneo
ParticipantYep, it was a styling issue within my parent theme causing the problem.
Thanks for your quick response! I absolutely love the calendar plugins and you guys do an awesome job!
August 19, 2016 at 6:18 am #1153555Cliff
MemberI’m glad to hear you got it sorted out. Thanks for the kind words; I’ll pass them along to the team!
-
AuthorPosts
- The topic ‘Date Selector not working correctly in backend’ is closed to new replies.
