Hey Jason,
Welcome to the forums and thank you for choosing PRO 🙂
You’ll first need to review our Testing for conflicts guide to identify the source of conflict. Unfortunately, theme support/customization requests are a little outside the scope we’re able to cover.
If you’re unfamiliar with the “Inspect” tool, this YouTube Video gives a good explanation on how to identify errors.
You also may want to try contacting the theme author to see if they have any insight to the issue. Again, I wish I was able to be of more help and have a great upcoming weekend.