Date picker display issue

[Deiren Masterson]

I’m having a display issue with the date-picker on the community events/add page.
See screenshot. Need help resolving.

Thank you.

[Geoff B.]

Good evening Deiren and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the date picker looking pretty odd on your Community Events page. Yikes! I would love to help you with this topic.

By the looks of it, I am pretty sure that some CSS rule (probably from another plugin or from your theme is overriding how the date pickers are displayed.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

With that in hand, I should be able to provide you with a workaround for the issue.

Best regards,

Geoff B.

[Deiren Masterson]

This reply is private.

[Deiren Masterson]

This reply is private.

[commweb]

I am following this as I am having the exact same issue. If you can please post any resolution you have to this.

[Geoff B.]

Good evening Deiren,

Thank you for writing back and for the system information.

The first thing I am noticing is that you are a few versions behind with the Community Events and the Events Calendar Pro plugins.

You are currently at version 4.2.4 for Community Events, I would recommend updating to 4.3.1
You are currently at version 4.2.5 for the Events Calendar Pro, I would recommend updating to 4.3.3

The reason for this is that non-matching version tend to create issues.

Furthermore, I am also noticing that you are using an older version of PHP.
I highly recommend upgrading to 5.4+ (in fact WordPress recommends 5.6+ – but 5.4+ should be fine for now).

If the problem still persists we will take this a step further.

Let me know how that goes.

Best regards,
Geoff B.

[Deiren Masterson]

This reply is private.

[Geoff B.]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts