Date box not displaying for the events list widget

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  • Author
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  • #1250892
    Maruf
    Participant

    The date on the left of the Events List widget is not displaying. Please see attached image.

    Will appreciate your prompt help on this.

    #1251458
    Geoff B.
    Member

    Good evening Maruf and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, by the looks of it, it sounds like there is a template customization on your site.
    In other words there is something in your theme that changes how items are displayed (compared to the default view).

    You might want to read our Themer’s guide to get a sense of how that works.

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!
    Geoff B.

    #1262054
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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