Hello,
I’m sorry to hear that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.
Styling issues like this are often caused by conflicts with the theme or another plugin, so the first step here would be to test this by running through these steps. If you don’t have a testing site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
Can you please share your system info with me as well?
Thanks,
Jennifer