Help Desk

Customizing Events Ticket Plus

  • Posts: 2 Topics: 2
    | Permalink

    When I add a ticket to my event, the formatting of the ticket selection doesn’t look right. The box border is only around a small portion of the box…see attached screenshot. How do I fix this?

    Thanks!

    Posts: 4001
    | Permalink

    Hello,

    I’m sorry to hear that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

    Styling issues like this are often caused by conflicts with the theme or another plugin, so the first step here would be to test this by running through these steps.┬áIf you don’t have a testing site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Can you please share your system info with me as well?

    Thanks,

    Jennifer

    Posts: 2 Topics: 2
    | Permalink

    I set my system information to share with Events Tribe help desk members. You should be able to find it now, right? Let me know if not! I’m working on setting up the staging plugin and working through those steps.

    Posts: 2 Topics: 2
    | Permalink

    Updated some plugins and we’re a go! Thank you!

    Posts: 4001
    | Permalink

    Awesome, I’m glad to hear that it’s working now!

    I’ll go ahead and close this out, but if you run into any other issues, please feel free to open up a new thread!

The topic ‘Customizing Events Ticket Plus’ is closed to new replies.