customizer has no effect on front end

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  • #1317490
    Raili Roy
    Participant

    Hi! I’ve changed the colours on all the widgets and modules to clown colours in order to know instantly if they work – but they don’t, the calendar is still several lovely shades of grey. 🙁 Really sad about this because I’m building with Divi and bought your product because they recommend you guys really highly.

    I’ve switched from Divi to 2016, unplugged all non-Tribe plugins, still no joy. Going to go back to Divi and continue working on other aspects of the site in the meantime.

    I see that you’ve got a file open on this but no solution yet. Please advise if you can help me solve this issue now or if it’s going to be a long-term disappointment; if this product isn’t going to display properly I’d really appreciate a refund and will go find a solution that can be customized to match my site’s colour scheme.

    Please let me know what you recommend! Thanks.

    #1318433
    Shelby
    Participant

    Hey Raili,

    Thanks for reaching out, happy to help here! 🙂 This seems to be a styling issue, possibly a theme conflict.

    1. I’d recommend first trying some of the other options under “Events>Settings>Display>Default stylesheet used for events templates.” See if one of the other settings solves your problem. (This is the easy fix.)

    2. If that doesn’t help, test for conflicts to see if it is a problem with the theme or with one of your plugins.

    Let me know how that goes, and we’ll work on it from there!

    Cheers,
    Shelby 🙂

    #1328821
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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