Custom Registration Fields Not Show Up

[Muhammad Radzley]

Hi,

I’ve purchased Tickets Plus few months ago and already using it for my client website. The problem is, when users select total ticket they want to purchase, the custom registration fields doesn’t show up.
Need to refresh the page a few times to see it.

http://www.drdagoo.com/event-list/cape-rachado-cycling-challenge/

[Shelby]

Hey there Muhammad,

Thanks for using The Events Calendar, I’m happy to help out here.:)

Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂

Let me know what you find out & we’ll go from there!

Best,
Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts