Custom registration fields for recurring events and email notification?

[Anders Carlén]

Hi,

I have two questions about Event Tickets Plus:

1. Is it possible to add more fields (other then name and email) to the “tickets” for free event series- like a 4-week course where the ticket is for the entire course (not individual sessions)? Or is this part of the feature set that is NOT supported yet? (Note that we don’t need to sell any tickets, just collect the extra information for each attendee)

2. What are the options for sending out email notifications when a ticket has been registered?
To an event manager and the guest? Can the content of the email be customized?

[Jennifer]

Hi Anders,

Thanks for checking out our plugins!

With Event Tickets Plus, you can add custom fields (text, radio, checkbox, and dropdown) to RSVPs (free) and paid tickets. You can add RSVPs and tickets to events that span multiple days (like a 4 week course), but note that RSVPs and tickets are not supported for recurring events. For example, if you had an event that repeated every Monday, you technically could add tickets to the recurring event, but it would be the same ticket/RSVP on each event in the series (if a customer added this ticket for 2 different days, they would get 1 ticket in their cart with a quantity of 2).

You can customize emails by following our themer’s guide, which which is also where you would change who the emails are sent to, or by adding a plugin extension. Some emails, like the order confirmation, come from WooCommerce and have a different method to customize the templates.

If you have any more questions, please let me know!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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